Responsible Gaming at 11bat — Stay in Control, Stay Entertained
Gaming is entertainment — 11bat is always here to make sure it never becomes a burden. Use our tools and guidelines to set your own limits on your own terms.
When Gaming Becomes a Problem — Recognize It, Stop, Cope
Learn what signs to watch for when gaming goes beyond entertainment, and how 11bat can help you.
Recognize the Warning Signs
If gaming starts to affect your daily life, family, or work, it's time to take notice. Repeatedly spending beyond your budget, chasing losses by playing more, and lying about gaming are clear warning signs. Reduced sleep, loss of focus, or withdrawing from family are also concerning signs. If you notice these symptoms, give yourself a break and seek help. The 11bat support team is always ready to be there for you.
Set Your Own Limits
On the 11bat platform, you can easily set daily, weekly, or monthly deposit limits to keep your spending in check. Setting a session time limit means the platform will automatically remind you to take a break after a set period. The loss limit feature lets you decide how much you're willing to lose before you stop playing. Once set, these limits take effect immediately, and a waiting period applies if you want to increase them. Setting your own limits is the first step toward responsible gaming.
Self-Exclusion: Take a Break When You Need One
If you feel you need a temporary break from gaming, use 11bat's Self-Exclusion feature. You can temporarily close your account for anywhere from 30 days up to 6 months or longer. During self-exclusion, you won't receive any promotional messages and won't be able to log in. Use this time to recover and spend quality time with your family. Even after the self-exclusion period ends, you can choose to extend it further.
Plan Your Budget in Advance
Before you start gaming, decide how much money you can set aside for entertainment. Only spend what you can afford to lose without it affecting your daily life. Never use money meant for rent, food, education, or medical expenses on gaming. Avoid gaming with borrowed money or loans entirely. Track your gaming expenses every month and try to stay within your budget.
Minor Protection
11bat strictly prohibits anyone under 18 from using the platform and verifies age at registration. If other family members share your device, make a habit of logging out and never share your password. Use parental control software when devices are accessible to children or teenagers. Always keep your account details private and never let others use your account. Protecting minors is our highest priority.
Don't hesitate to ask for help
Gaming disorder is a recognized mental health condition, and seeking help for it takes courage. Reach out to the 11bat support team — we'll assist you without judgment. Share how you're feeling with family or a trusted friend, because facing it alone can be difficult. You can also seek help from professional mental health service providers in Bangladesh. Remember, acknowledging the problem is the first step toward solving it.
General FAQ
Find answers to the most frequently asked questions about responsible gaming here.